| Material |
6A High-quality Mulberry Silk |
|
Fabric type
|
Silk satin/charmeuse, Silk crepe de chine, Silk Twill, Silk habotai |
|
Patterns
|
Long set pajamas, short set pajamas, Cami top with shorts, Slip dress,Long night shirt,
Long robe and short kimono |
|
Print method
|
Reactive digital printing |
|
Size breakdown
|
S.M.L or as request |
|
Logo
|
Customized LOGO with embroidery, printing, or label attached |
|
Label
|
Brand main label, care instruction label, size label |
|
Customized packing
|
Hang tags, tissue wrap, gift box/envelope |
1. What is your besopke silks ?
we can offer six ranges of besopke silks :
A. printed scarf, including all shapes of silk and silk blend scarf, wool and wool blend scarf, modal and modal blend scarf, and polyester scarf.
B. Silk fabric, customized printed silk fabric, and wholesale plain dyeing silk fabric: Over 20+ silk fabrics can be chosen, such as silk satin, silk twill, silk crepe de chine, silk georgette, silk chiffon, silk habotai, silk paj, and spandex silk.
C. silk homeware, incld silk pillowcase, silk cushion, tea towls, tea tablecloth, Napkin etc.
D. Silk accessories: silk scrunchies, silk hairbands, silk bonnets, silk circles, silk eye masks, silk facemasks, silk twillys, silk ties, silk bandanas, pocket squares, etc.
E. Silk sleepwear: silk pajamas, kimono, Camisole set, slip, shirt, etc.
F. Artwork for printing, enormous artworks can be offered for your choosing or help create your own designs.
2. How can i optimise my files?
- Files to be no longer than 5m.
- Ensure your files are all RGB with a colour profile embedded. The standard default seems to be sRGB, which is great but if you are trying to achieve bright/bold colours you could try the Adobe RGB (1998) colour mode.
- A minimum resolution of 180dpi (maximum 300dpi).
- Make sure that the canvas itself is the correct size/scale for the print, i.e. 100cm, not 1000cm, and that it does not exceed the width of your chosen fabric.
- All layers are flattened.
- Saved with no compression.
- Don't ZIP files.
- Alternatively, you could send a JPEG file instead of a TIFF, to further reduce the file size.
3. How can I send the big files to you ?
Normally we suggest that you can transfer big files to us via"wetransfer " for free.
4. How do you process the order for me ?
When our sales get order from you , we will raise a performance invoice for your order which incl the products specs ,price , delivery time , payment methods ,packing and label ,shipping ,after sales for you , when you confirmed the order , our sales ask for down payment prior to commencing the printing, our designer offer design guidance on printing and sampling suggestion , when designs confirmed , we will make samples for you checking our quality of fabric ,printing ,color matching and hemming , when samples are okay , then we will go ahead the bulk production for you. before shipping , we will update the final quantity and shipping cost for you ,when you paid the balance payment, we will ship out asap
5. Can you make sample for me ?
We strongly advise that you do sample prints of your new artwork , This step is ideal to test colours and outcomes of your digital files on the fabrics of your choice. Once you have approved the outcome, larger orders can be placed with confidence.
If you have tried a different printing company before coming to Zhigeng Silk, please know that our printing will look different. Do not rely on tests printed elsewhere.
6. Can I place a trial order at the beginning?
We would like to build a long and good cooperation with you. A trial order is good for testing our quality, turnaround, packing, etc., and building better working cooperation modalities with you. So it is surely workable for us. Don't hesitate to contact us at any time.
7. What is your delivery time?
Scarf, homeware, accessory: Our sample making time is around two weeks, and bulk production takes three to four weeks. It varies depending on how complex the hemming methods are. Hand rolling will take one more week than machine hemming.
-Garment, Our sample making time is around 7-15 days, and bulk production is around 40- 45 days. Stock plain colour samples will be faster than printing ones.
After receiving your order, we will arrange your bespoke silk products as soon as possible.
Please note that our delivery time is from when you confirmed the sample.
Lead times can vary throughout the year, so please allow plenty of time to meet your deadlines.
8. What is the shipping cost?
Please note that our Cooper Express is DHL and FEDEX. The courier rates will vary according to the speed of delivery and the weight of the parcel. We can only offer the possible shipping cost before shipping for your reference.
NB: For some garment-making clients, please feel free to contact us if you need the fabrics delivered on a roll.
9. what is your payment term?
We accepted a 30% down payment before production and a full balance payment before shipping.
10. Can you help with the customs clearance?
Yes, before shipping, we can offer the customs clearance files, including the Invoice, contract, packing list, etc. If you need any other files when you make the customs clearance, please contact us.
Please note that we ship by express. It has door-to-door service. They can also help with customs clearance for you.
11. Is it safe to order my designs from your company?
We will not offer any designs without your permission. Before cooperation , we would like to sign a confidentiality agreement.
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